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Privacy Policy — ProArt Solutions

Effective: 30 Sep 2026 | ProArt Solutions (proartsolutions.my), Malaysia | sales@proartsolutions.my | +60 14-704 0614

1. What we collect

When you use the enquiry form we collect your email address. We also receive technical data (IP address, browser type, pages visited). Fonts are loaded from Google Fonts and gallery images from our image CDN.

2. Why we use it (PDPA 2010)

To respond to enquiries and prepare quotes for commissioned work. Basis: your consent and performance of a contract you request.

3. Consent

By ticking the consent box and submitting the form you consent to processing as described here. You may withdraw consent anytime by emailing sales@proartsolutions.my; withdrawal may limit our ability to respond.

4. Disclosure

We do not sell personal data. Processors: hosting/domain provider, email provider, Google LLC (USA) for Fonts, and our image CDN. Use of these services may involve transfer outside Malaysia, protected by the providers' terms.

5. Retention

Enquiries are kept up to 12 months, then deleted or anonymised, unless law requires longer.

6. Security

We apply reasonable administrative and technical safeguards. No internet transmission is 100% secure.

7. Your rights

Under PDPA 2010 you may request access, correction, or limitation, and withdraw consent, by emailing sales@proartsolutions.my. We respond within 21 days. Complaints: pdpc.gov.my.

8. Cookies

This site uses essential cookies only unless analytics is added later, in which case this policy will be updated.

9. Changes

Updates will be posted here with a new effective date.